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Food service solution

Orders and delivery without chaos — in one system

One daily flow for the team: take an order, send to kitchen, pack, hand to courier — and see what’s urgent right now.

Pain

Where money and time usually leak

Statuses in chat
Handoffs break between kitchen, courier and ops.
Delivery without rules
No zone/price/min checks → cancellations and conflicts.
Manual promos
Exceptions don’t scale across a network.
Customer base isn’t yours
Hard to retain without subscriptions and history.
Catalog drift
Prices/availability mismatch reality → bad experience.
Analytics too late
Without live signals you react after damage is done.
How it works

One flow for dining room, kitchen and delivery

1
Order

Ops captures the order with required fields and rules in place. The system prompts what must be clarified (address/payment/time) and prevents missing critical details.

2
Kitchen

Kitchen receives a clear task queue with full context. It’s obvious what’s in progress, what’s urgent, and what to take next — without calls and “where is my order?”.

3
Packing

Completeness and readiness checks before handing off to pickup or courier. This step catches errors early: missing items, wrong composition, payment mismatch — before the guest sees it.

4
Delivery/Pickup

Zones, pricing and timing follow each store’s rules. Couriers see only their deliveries, while managers see the shift overview: workload, statuses and exceptions.

5
Repeat

Promos and points run automatically — you engineer repeats instead of hoping for them. Scenarios trigger from events (delivered, review request, inactivity) and produce measurable impact.

Capabilities

What you get day to day

Conversion to payment
+6–12%
Driven by a no-drop queue, clear statuses, and urgent-order control.
Processing speed
−10–20%
Fewer context switches between systems and fewer manual clarifications inside the team.

Each employee sees only what they need

Operator, kitchen, courier, manager — each has their own screen and actions. Fewer mistakes and faster order handling.

  • Role-based access by job
  • Change history (who did what)
  • Protection from risky actions

Promo engine & loyalty

Promos work by rules: conditions, schedule, limits and antifraud. Points and personalized offers drive repeats.

  • 10 promo mechanics + limits/antifraud
  • A/B tests with measured impact
  • Segments & personalization

Automation without developers

Set rules once — the system handles the routine: notifications, required fields checks, and status-based scenarios.

  • Event → action (created / status changed)
  • Validations before next step
  • Visibility of what fired

Catalog + stores + delivery

Single catalog + store-level menus, polygon zones, schedules, staff.

  • Zones & tariffs
  • Schedules
  • Store menus
Effect

What you can actually control

In plain terms: where it slows down, where money leaks, and what to fix first.

order handling speed
See where time is lost: ops, kitchen, packing or couriers.
delivery quality
Understand why SLAs break: zones, addresses, courier load, store rules.
promo & loyalty impact
Which campaigns drive repeats — and which only reduce margin.
store-to-store differences
Compare locations and spot issues fast.
Implementation

What you get in days

We roll out in stages so the team can work immediately.

7 days — basic order flow
  • Statuses and roles
  • Kitchen/packing/couriers
  • Core reporting
14 days — delivery and stores
  • Polygon zones and tariffs
  • Schedules and per-store menus
  • Required-data rules
30 days — promos and retention
  • Rule-based promos
  • Loyalty and segments
  • Event-driven automation
Integrations

We integrate without stopping operations

Integrations are staged to avoid breaking your daily flow.

Payments
Multiple payment methods and scenarios.
Communications
SMS/Email/messengers triggered by events and statuses.
Geocoding & maps
Addresses, coordinates and delivery zone checks.
Accounting/POS (if needed)
Connect to your stack according to the rollout plan.
Analytics
Cuts by store/courier/status.
Site / storefront
Widgets and forms that make ordering easy.
Channels

Website, mobile app and Telegram mini apps — one guest experience

Guests order where it’s convenient. You keep unified promos, loyalty and analytics — without data drifting between tools.

Website / storefront
Fast ordering, re-order and a simple cart — without extra steps.
  • Time-based availability
  • Promos and codes
  • Payments and delivery
Mobile app
Repeat purchases: points, notifications and personalized offers.
  • Guest profile and history
  • Points and tiers
  • Event-driven notifications
Telegram mini apps
Order inside Telegram — no install. Perfect for promos and bringing guests back.
  • Fast sign-in
  • Re-order in 1–2 taps
  • Promo scenarios and messaging

Implementation packages

Pricing depends on modules and integrations — we’ll demo and prepare a proposal.

Calculate pricing

1 workplace
Need a custom configuration?Contact us

Total

BYN 120 / mo

Pricing depends on modules and integrations — we’ll demo and prepare a proposal.

Get a proposal

We don’t force a generic price list: first we show your scenarios and match modules to your network.

Want a demo for your stores and workflows?

We’ll tailor it to your delivery/pickup/dining flows, promos and roles.